Refund policy

If you don't LOVE Steamies, we make refunds quick and easy. To contact us, email hello@steamiesdumplings.com

• Refunds must be initiated within 14 days of order delivery.

• Do not ship your return to us prior to contacting and receiving approval from customer support.

• If your item is damaged, broken, melted, or spoiled upon arrival, please contact us and we will provide a replacement upon reasonable proof.

• We may ask you to take a photo of your return to help us in improving our product.

• Refunds are credited to your original form of payment. Please allow up to one week for your refund to be processed upon approval.

• Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.